FAQ
How Mercedes E-Clas Keys Work?
Many motorists are unaware of the fact that there is a very special relationship between your key and your car. It is not enough to have a remote fob or car key that fits correctly into the ignition: all car keys and fobs made after 1995 have an electronic transponder chip embedded inside them, and this transponder chip must be electronically programmed to match your car specifically.
If the immobiliser unit in your Mercedes E-Class does not recognize the transponder chip in your key or fob, there is nothing you can do to switch the car on. This has the obvious benefit of making it more difficult for thieves to steal your car, but it also means that replacing keys or fobs requires the skills of a properly trained technician.
How we will replace your Mercedes E-Class Keys?
1.When you book the job with us we will dispatch a car key replacement technician who specialises in the Mercedes E-Class and who happens to be close to your location. This ensures the best service in the shortest possible length of time.
2.The technician will then use the electronic data to programme a replacement key or remote fob for yourMercedes E-Classspecifically — without this step the replacement key or fob will not work.
3. Having checked that your replacement key or fob works correctly, you are free to drive your Mercedes E-Class away.
4.Once the technician has access to the inside of your Mercedes E-Class, he will employ the correct dealer-standard diagnostic tool for the purpose of extracting electronic data from your car’s electronic control unit. This is exactly like copying files from one computer to another and will not affect your car in any way.
5.The technician’s first task will be to open your Mercedes E-Class. He will be able to do this even if you have lost all keys and the car is completely locked and, most importantly, he will do this without marking your car in any way. We appreciate how important this is to you and we have taken great care to develop proprietary techniques for this specific purpose.